Privacy Policy

Last updated: August 2026

1. Introduction

Zirodust Technologies Ltd. ("ZiroDust", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use the ZiroDust mobile application to discover, book, and manage local car wash services.

By accessing or using our services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

Depending on how you use ZiroDust, we may collect:

  • Account Information
    Name, email address, phone number, profile photo (if provided), and login credentials.
  • Vehicle Information
    Vehicle make, model, type, plate number (optional), and any other information you provide to help complete bookings.
  • Location Information
    Your precise or approximate location when permission is granted to help you discover nearby car washes, estimate distances, and improve booking accuracy.
  • Booking Information
    Booking history, selected services, booking dates, service status, and communications relating to bookings.
  • Device Information
    Device model, operating system, browser type, app version, IP address, language settings, and diagnostic information.
  • Usage Information
    Features you use, pages visited, searches performed, interactions within the application, crash reports, and performance data.
  • Communications
    Messages you send to customer support and any information you choose to provide when contacting us.

3. Information We Do Not Collect

ZiroDust does not process or store your debit card, credit card, or bank account information because payments are not currently handled through our application.

4. How We Use Your Information

Your information helps us:

  • Create and manage your account.
  • Enable booking of nearby car wash services.
  • Show nearby service providers.
  • Provide booking updates.
  • Improve our services.
  • Respond to customer support requests.
  • Detect fraud and misuse.
  • Maintain platform security.
  • Comply with legal obligations.

5. Location Data

Because ZiroDust helps users discover nearby car washes, access to your device location is an important part of the service.

Location information is only collected after you grant permission. You may revoke this permission at any time through your device settings, although some features may no longer function properly.

6. Device Permissions

Depending on the features you use, the app may request access to:

  • Location
  • Camera (for profile or service photos)
  • Photo Library
  • Notifications

These permissions are optional unless required for a specific feature.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, and maintain security.

You may configure your browser to refuse cookies, although some website features may not function correctly.

8. Analytics

We may collect anonymous usage statistics and diagnostic information to better understand how users interact with our platform, improve performance, fix bugs, and develop new features.

9. How We Share Information

We do not sell your personal information.

Your information may be shared only when necessary with:

  • Car wash providers involved in your booking.
  • Technology providers that help operate our platform.
  • Cloud hosting providers.
  • Customer support providers.
  • Government or regulatory authorities where legally required.

10. Data Security

We implement appropriate administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

Although we strive to protect your data, no internet transmission or storage system can be guaranteed to be completely secure.

11. Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, enforce our agreements, and maintain business records.

When information is no longer required, it is securely deleted or anonymized where appropriate.

12. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Object to certain processing activities.
  • Withdraw previously granted consent.
  • Request a copy of your data where applicable.

13. Account Deletion

You may request deletion of your account at any time through the app (where available) or by contacting our support team.

Certain information may be retained where required for legal, security, fraud prevention, or legitimate business purposes.

14. Children's Privacy

ZiroDust is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take reasonable steps to delete it promptly.

15. Third-Party Services

Our platform may integrate with trusted third-party providers such as mapping, analytics, cloud hosting, authentication, and notification services. These providers process information according to their own privacy policies.

16. International Data Transfers

Some of our technology providers may process information outside your country of residence. Where this occurs, we take reasonable steps to ensure your information receives an appropriate level of protection.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

When significant changes are made, we will update the "Last updated" date and may notify users through the application or website where appropriate.

18. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: